The Financial Dispute Resolution Centre is an independent body in Hong Kong that provides an alternative dispute resolution service for monetary disputes between financial institutions and their customers. While the FDRC is not a government regulator, it plays a significant role in Hong Kong's financial consumer protection ecosystem.
About the FDRC
The Financial Dispute Resolution Centre (FDRC) is an independent body established in 2012 to provide mediation and arbitration services for monetary disputes between eligible claimants and financial institutions in Hong Kong. The FDRC is not a government regulator and does not licence or supervise financial institutions. Instead, it serves as a dispute resolution mechanism within Hong Kong's broader financial regulatory framework.
- Mediation and arbitration services for financial disputes
- Independent and impartial dispute resolution
FDRC is not a regulator. It provides dispute resolution services for financial institutions and their customers.
Related Regulators
MAS
AAATier 1Monetary Authority of Singapore
The Monetary Authority of Singapore serves as Singapore's central bank and integrated financial regulator. Established in 1971, MAS administers the various statutes pertaining to money, banking, insurance, securities, and the financial sector in general. Its dual role as central bank and financial regulator makes it uniquely positioned to maintain financial stability in one of Asia's leading financial centres.
JFSA
AATier 1Japan Financial Services Agency
The Japan Financial Services Agency is the government body responsible for overseeing banking, securities, exchange, and insurance sectors in Japan. Established in 2000, the JFSA ensures the stability and integrity of Japan's financial system — one of the largest and most active forex markets in the world, with Japan being the single largest retail forex trading market globally.
SFC
AATier 1Securities and Futures Commission
The Securities and Futures Commission is Hong Kong's statutory body responsible for regulating the securities and futures markets. Established in 1989, the SFC administers the laws governing the securities and futures markets in Hong Kong and facilitates the development of these markets.
DFSA
AATier 2Dubai Financial Services Authority
The Dubai Financial Services Authority is the independent regulator of financial services conducted within the Dubai International Financial Centre (DIFC). Established in 2004, the DFSA regulates all financial and ancillary services provided from the DIFC, operating a robust risk-based supervisory framework informed by international best practices.
SC
ATier 2Securities Commission Malaysia
The Securities Commission Malaysia is a statutory body established under the Securities Commission Act 1993 to regulate and develop the Malaysian capital market. The SC oversees all matters relating to securities and futures contracts, the regulation of companies and licensees, and the development of the capital market.
SCA
ATier 2Securities and Commodities Authority
The Securities and Commodities Authority is the federal regulatory body overseeing securities and commodities markets in the United Arab Emirates, excluding the Dubai International Financial Centre (which is regulated by the DFSA). Established in 2000, the SCA regulates financial activities, commodities exchanges, and clearing houses.